Booking Terms & conditions

Travel Insurance* 

We don’t cover your insurance but we strongly recommend you to buy it for yourself. 

Itinerary Is Subject to Change

This itinerary is written based on our tour research expeditions. It should be read in order to get a good general impression and NOT as a detailed hour by hour itinerary. As we care about your safety and always want to increase customer’s experience, Asean Angkor Guide’s team can change parts of the tour due to weather terrain conditions depending on the season and customer requests. If the program is changed upon customer’s request, possible additional costs will be charged directly to customers.

Before you go

Please note that from time to time our itineraries may be amended, either for operational reasons or in response to feedback from customers. Please ensure you have read the latest Trip Notes before booking or travelling on your tour.

Making Payment

No deposits are required for most bookings. You can pay the guide after the tour ends. For larger groups and in some circumstances, a deposit may be required.

Booking agreements

PLEASE READ CAREFULLY:

Asean Angkor Guide tipperary accepts bookings subject to the following conditions:

1. YOUR HOLIDAY CONTRACT

The contract is between the Company and the client, being any person travelling or intending to travel on a tour operated by the Company. The contract, including all matters arising from it, is subject to Cambodia law and the exclusive jurisdiction of the Cambodia Courts. No employee of the Company other than a director has authority to vary or omit any of these terms or promise any discount or refund.

2. IF YOU CANCEL YOUR BOOKING 

Should the client wish to cancel, cancellation charges will be imposed. All cancellation must be received in writing, sent to us via email or WhatsApp. Asean Angkor Guide must be informed in writing. These are calculated from the day written notification is received by the Company or their agent as a percentage of the total tour price, including surcharges, as shown below: 

a) 24 hour and more days before departure – free of charge

b) Less than 24 hours before departure – 100%